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Frequently Asked Questions

Lloyd Empires Moving & Delivery understands that relocating can be challenging, and our goal is to streamline the process for you. Here you will find valuable information as well as comprehensive guides to help you in your relocation. Explore our FAQs and feel free to contact us should you have any questions about our moving services in Ottawa.
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What Is the First Thing to Do Before Hiring a Moving Company?The first step to planning your move is researching potential moving companies like Lloyd Empires Moving & Delivery. There are several moving companies in Ottawa, ON and the surrounding area, and you’ll want to be sure you’re choosing the best one. Ask your family, friends, and acquaintances for any recommendations, as their experiences are likely to be relatively trustworthy. Browse review websites on Google for customer testimonials. Your best-bet companies are those with mostly positive reviews and several years of experience. Make sure the local movers you select offer all the services you need.
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Can I Request Free Estimates?Yes! Lloyd Empires Moving & Delivery always offers free, no-obligation estimates to all of our prospective clients. Schedule an in-home consultation if you’re interested in our moving services.
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What Truck Sizes Are Available for My Relocation?Lloyd Empires Moving & Delivery has trucks for long distance and local moves in three sizes: 24’, 26’, and 28’. If you need more than one truck to complete your home delivery, just let us know six to eight weeks in advance. While three movers is the most common team size, we’re able to accommodate moves of varying sizes.
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Do You Provide Insurance?Yes! The items we transport are rarely damaged, but it’s always best to be prepared in the event of an accident. The basic cost of insurance is included in our pricing. We charge the Canadian industry standard for this insurance, $0.60 per pound being transported. If you’d like additional coverage, you’re always welcome to purchase extra. Regardless of how trustworthy a company is, accidents aren’t always avoidable.
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Do You Provide Packing Services?Yes! Lloyd Empires Moving & Delivery offers quality packing services for our local and long-distance clients. We’ll bring all the supplies like packing tape, boxes, and bubble wrap; you’ll only need to furnish your possessions. Plus, our expert packing services help conserve space in our trucks. There’s nothing worse than packing everything up and realizing you have nowhere to put it. Our local and long-distance movers in Ottawa will ensure that nothing of the sort happens to you!
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What Can I Expect During the Loading Process?When you work with Lloyd Empires Moving & Delivery, you won’t need to strain your back lifting or wake up with sore arms the next morning. Our experienced local and long-distance movers take care of all aspects of loading for you, from deciding how to pack the truck with boxes to carrying your favourite sofa. With an experienced team of professionals and proper equipment, we can conduct a safe and efficient loading process for your relocation.
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How Long Does a Full Relocation Take?This will depend on a variety of factors, including the scale of the move as well as the distance to your new place. Depending on the length of your move, your driver will present you with an estimated arrival time. Local moves may only take a few hours, whereas long-distance moves could take weeks if you’re moving far from Ottawa, ON.
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Can You Deliver Single Items to a Specific Address?Yes! We’re known for home delivery at Lloyd Empires Moving & Delivery—it’s even in our name! Our home delivery services are second-to-none, and our movers work hard to ensure your belongings arrive on time. We’ll notify you when we’re almost at your new home so you can meet us there early. Here’s where your payment will be due. Our Ottawa-based team prides itself on fair and transparent pricing. You’ll know the cost in advance and won’t find any surprises on your bill.
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Do You Help Unpack Once Items Are Delivered?Yes! Once your possessions have been delivered to your new home, Lloyd Empires Moving & Delivery will never leave you out to dry. We’ll unload our trucks with care and even help you unpack once everything is inside. We understand that unpacking is a tedious process, so our expert team works quickly and efficiently to help you enjoy your new home as soon as possible. Let us know if you’d like our help or would prefer to unpack on your own.
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What Tips Can You Give to Make the Process More Efficient?Here are some helpful moving tips from Lloyd Empires Moving & Delivery that will help complete your move with ease and effectiveness: If you have items or furniture that needs to be disassembled prior to moving, don’t stress. We can take care of it for you! Boxes designed for moving will help maximize efficiency. Packing all items that will fit into boxes reduces the amount of time required to complete your relocation. During winter months, having steps and pathways cleared and salted prior to the movers’ arrival saves our clients’ time. Having pets clear of the access routes is greatly appreciated. If desired, you can label items not to be moved to avoid any confusion. Our movers can supply customary wardrobe boxes at your request.
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How Can I Prepare for the Moving Day?Before your movers’ arrival, this checklist will assist you in your moving preparations: Update mailing addresses and notify your utility companies Confirm elevator reservations (if applicable) Special attention is required for ensuring mirrors and pictures are properly cared for (picture boxes are recommended) Ensure all boxes are taped and ready to move Try not to clutter access routes in your residence
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